Last Updated: June 5, 2025
Localinc LLC, a Florida limited liability company doing business as Localinc (“Localinc,” “we,” “us,” or “our”), operates the Localinc platform, including the website at localinc.shop, associated subdomains (e.g., [business].localinc.shop), and related services (collectively, the “Platform”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the Platform. By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
We collect information from users, including Renters (individuals booking services), Business Users (individuals managing Vacation Rental Management Agencies or Vacation Service Providers), and Localinc Users (our employees). The types of information we collect include:
1.1 Personal Information
- For Renters: Full name, email address, phone number, physical address, and payment information (processed and stored securely via Stripe).
- For Business Users: Full name, email address, phone number, physical address, and payment information (processed and stored securely via Stripe).
- For Localinc Users: Employee-related information, such as name and contact details, used for Platform administration.
1.2 Business Information
- For Agencies and Providers: Legal business name, Federal Employer Identification Number (FEIN), business address, phone number, business license details, state registration number, insurance declaration sheets, and reviews (including those sourced from Google Reviews, subject to Google’s Terms of Service).
- Transaction Data: Details of orders and bookings, including service items, packages, prices, and booking history, which are owned by Localinc.
1.3 Automatically Collected Information
- Usage Data: Information about how you interact with the Platform, such as IP address, browser type, device information, pages visited, and timestamps, collected via Google Analytics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track usage, and analyze trends. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to operate, improve, and provide the Platform’s services, including:
- Account Management: Creating and managing user accounts for Renters, Business Users, and Localinc Users.
- Service Delivery: Facilitating bookings, managing real-time inventory, and processing transactions for Agencies, Providers, and Renters.
- Payments: Processing payments, refunds, and chargebacks via third-party processors (e.g., Stripe, Square, Shopify).
- Communication: Sending transactional emails (e.g., booking confirmations), responding to inquiries, and providing Platform updates.
- Analytics: Using Google Analytics to analyze usage patterns and improve the Platform.
- Compliance and Security: Verifying business eligibility (e.g., licenses, insurance), detecting fraud, and ensuring compliance with our Terms of Service.
- Marketing: Promoting Localinc services, such as branded storefronts, with your consent where required by law.
3. How We Share Your Information
We share your information only as described below:
- With Third-Party Service Providers: We share data with trusted third parties to operate the Platform, including:
- Payment Processors: Stripe, Square, and Shopify process payment information securely, subject to their privacy policies.
- Analytics Providers: Google Analytics collects usage data to improve the Platform, subject to Google’s privacy policy.
- With Agencies and Providers: Renters’ booking information (e.g., name, contact details) is shared with the relevant Agency or Provider to fulfill services.
- For Legal Purposes: We may disclose information to comply with legal obligations, respond to subpoenas, or protect our rights, users, or the public.
- Business Transfers: If Localinc is involved in a merger, acquisition, or asset sale, your information may be transferred, with notice to you where required.
We do not sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
- Storage: Your information is stored on secure servers hosted by Amazon Web Services (AWS) S3 and Supabase, primarily in the United States.
- Security Measures: We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
- Retention: We retain your information for as long as necessary to provide the Platform’s services or comply with legal obligations. Upon account termination, data is retained for 12 months before deletion, unless required by law.
5. Your Choices and Rights
- Access and Update: You may access or update your account information by logging into the Platform or contacting us at info@localinc.shop.
- Opt-Out: You may opt out of marketing communications by following unsubscribe instructions in emails or contacting us.
- Cookies: You can disable cookies through your browser settings, though this may affect Platform functionality.
- Do Not Track: The Platform does not respond to browser “Do Not Track” signals, as there is no industry-standard protocol.
6. Third-Party Services
The Platform integrates with third-party services, including Stripe, Square, Shopify, and Google Analytics. These services have their own privacy policies, which govern their use of your information. We are not responsible for their practices.
7. Children’s Privacy
The Platform is not intended for users under 16 years old. Business Users and Renters must be at least 16, and those under 18 require parental or guardian consent. If we learn that we have collected information from a child under 16 without consent, we will delete it promptly.
8. International Users
The Platform is hosted in the United States and governed by U.S. law. If you access the Platform from outside the U.S., your information will be transferred to and stored in the U.S., where data protection laws may differ. By using the Platform, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-Platform notifications. Continued use of the Platform after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Localinc LLC
42 Windchase Ln, Inlet Beach, Walton County, FL 32461
Email: info@localinc.shop